Terms & Conditions

Last Modified: May 27, 2020

We’re so glad you’ll be joining us for our INBOUND 2020 digital event. For complete details on the terms that apply to registration and other important stuff, please read through the below.

Registration Rates

Once you complete the purchase of your registration, the purchase and rate is final and won’t be adjusted later. It is your responsibility to confirm that the price displayed at checkout is the price that you expect and agree to pay before you complete your purchase.

We may offer a promotional, coupon, discount, or similar code (let’s just call them “promotional codes”), for instance as part of a limited time sale. These codes are generally tied to a specific pass (for example, the Starter Pass) or to a group of passes and their value cannot be applied towards another pass or another group of passes, including if you upgrade to a different pass later. Promotional codes cannot be applied retroactively to a previously completed purchase.

Cancellation

Things happen. We understand. Here’s how cancellation and refunds work:

  • For purchases made on or before August 1, 2020, you can cancel your pass for a full refund, no questions asked. For purchases made through September 1, 2020,  you can cancel your pass for a full refund within 24 hours of purchase. Purchases made after September 1 are nonrefundable.

Additionally, regardless of when you purchased your pass:

  • After September 1, 2020, we will not provide a refund (regardless of whether or not you attend INBOUND 2020) if you cancel more than 24 hours after purchase.

To cancel your registration (and get your refund, if applicable), you will need to notify us in writing at help@inbound.com.

If you’re entitled to a refund, the amount refunded will be based on the fees paid for the registration(s) you cancel and will be refunded to your original payment method – we don’t issue checks for refunds. These cancellation terms apply regardless of the reason that you cancel (even if you, unfortunately, need to cancel for personal reasons or other stuff that’s out of your control).

Registration Transfer

You also have the option of transferring your pass to another person if your plans change (or if you just feel like it). Your pass can be transferred up until you use it to activate your INBOUND account. Accounts cannot be shared. 

You can transfer your own registration—or another that you purchased—by logging in to manage your registrations and find additional instructions here.

If you need assistance transferring a registration, you can contact us at help@inbound.com. We reserve the right, at our option, to charge a Service Fee of up to $50 for each registration that you request our assistance to transfer.  In order to transfer a registration, you must be able to demonstrate to our satisfaction that you are the original registrant or purchaser, or that you are otherwise authorized to make changes to the registration.

Privacy

Your privacy is important to us, so please read our full privacy policy here, which is incorporated into these terms by reference.

Registration data

We may share your registration data with our vendors in order to provide event information and help improve your experience at INBOUND 2020 or future HubSpot events. We may also share your registration data with providers related to INBOUND 2020, like HubSpot, our event platform and registration service providers, and other vendors who work with us to make sure INBOUND 2020 is a great experience for you. By providing your registration data to us, you grant us permission to do these things.

What we will not do is sell, rent, or give your registration data to third parties, including our sponsors (because there’s nothing worse than going to an event then getting spammed by strangers for weeks). However, you will have the option of sharing your information (such as your avatar, name, company, and job title) with other attendees or sponsors through our event platform or other online communities. If you do choose to share your information, you understand that we do not control how other attendees or sponsors use your information. The important point here is that you will have control over which information is shared with other attendees and/or sponsors, and you can choose whether or not to share your information. If you believe a sponsor or other attendee has collected your information without your consent, please inform us immediately.

Performance metrics

We may share performance metrics such as page views, clicks, and impressions with INBOUND 2020 sponsors or vendors to measure the performance of our INBOUND 2020 platform, content, and advertising that we provide through the platform. We will use this information in compliance with our privacy policy.

Behavior and Content

By registering for INBOUND 2020, you agree to follow our Code of Conduct, which you can find here. Our Code of Conduct outlines the behavior we expect from everyone at INBOUND. You should read the whole thing, but the summary is pretty simple: don’t be a jerk.

If we (in our sole discretion) determine that you are behaving in a manner that is—or could be—disruptive to the event or other attendees, violates our Code of Conduct, or is in violation of these terms, then we can limit your access or ban you from the event. If we do, you aren’t entitled to any form of refund or compensation. At our discretion, we may also ban you from future events for a definite or indefinite time period.

If you notify us of an individual who you believe is acting in a manner which violates our Code of Conduct or these terms, we will take your concern seriously, but any action that we may or may not take will be at our sole discretion.

The views or opinions expressed by any event attendee, speaker or sponsor are not necessarily our views or opinions. All event attendees, speakers, and sponsors are responsible for their own content (including presentations, marketing collateral, advertising and online Web content). You are not allowed to use any content that infringes another party’s intellectual property rights, is harassing, misleading, or unlawful.

We don’t want confusion about our event, so you agree that you won’t host any competing events during INBOUND 2020 and you won’t use the INBOUND name or the names of our sponsors (which includes HubSpot), without our written permission first.

Age Limitations

Attendees must be at least 18 years of age to attend INBOUND 2020 and all related events. If you’d like to request an exception to this, you’ll need to send your request in writing to help@inbound.com.

Photography, Video and Audio Recording

Unless we notify you otherwise, then you’re permitted to take screenshots (collectively, “recordings”) of most sessions at  INBOUND 2020, as long as you comply with these terms.

These recordings might include content or material that is protected by copyrights, trademarks, or other rights which we own or license. So, other than for your personal use, you are not allowed to copy, reproduce, publish, or distribute the recordings without our written permission.

We allow – and even encourage you – to disseminate the recordings through social media (like tweeting, or posting to Facebook or Instagram), as long as the clips aren’t more than one minute in length and you are otherwise in compliance with these terms. Here are a couple of examples of what’s allowed: tweeting “#INBOUND2020 = the best time ever!” with a picture of you or your team attending the digital sessions, and posting a screenshot of Brian Halligan and Dharmesh Shah’s talk on Instagram. Here are a couple of examples of what’s not allowed: posting a live stream of a breakout session, and posting a picture on Facebook of one of our speakers after we announced that recordings aren’t allowed.

Now some important restrictions: you agree that you won’t use any recordings (1) in a way that is misleading or disparaging, (2) in a way that implies that the content of the recordings is your own, (3) for commercial purposes (this means, for example, you can’t sell them) or in a way that implies that we endorse, sponsor or approve of your business, services or products, or (4) in violation of applicable law (including but not limited to privacy laws) or in connection with an obscene, indecent, or unlawful topic or material. If we request that you discontinue use of any recordings, you will immediately comply with our request. And of course, if we do notify you that recordings aren’t allowed, then you agree that you won’t take any recordings.

Now about recordings we can take: by attending INBOUND 2020 and related events, you consent to having your image, voice, likeness, presentation and/or other copyrightable material recorded, including video, audio, and still photography. We reserve the right to use recordings taken at INBOUND 2020 and related events however we might choose to, without giving you notice or any compensation. We might use them, for example, in our press releases, marketing materials, or other publications.

Sweepstakes and Contests

By registering for INBOUND 2020, you understand and agree that you may be entered into sweepstakes or contests. There are separate terms and conditions that apply to each of these sweepstakes and contests, so even if you’re entered, you may or may not be eligible to win. If you don’t want to be entered into any sweepstakes or contests, you can opt-out by sending a request in writing to help@inbound.com.

Security and Safety

All security concerns should be reported to INBOUND 2020 staff immediately by emailing conduct@inbound.com. Our security team may take whatever measures they deem appropriate without prior notice in order to aim to ensure the safety of attendees at INBOUND 2020. You must comply with the direction of our security team, as well as all applicable rules and regulations.

Agenda and Liability

We might make updates to the agenda from time to time, which could include a change in speakers or the cancellation of certain sessions. We can’t promise the attendance of any speaker, entertainer, or presenter and won’t refund your registration or provide any other compensation based on changes to the agenda. We also can’t guarantee admission to any certain session, since all sessions are subject to capacity limits and availability, and we can’t guarantee the event will be free from Zoom bombing, phishing, or anything other kind of harmful attendee interaction.

INBOUND 2020 is provided as-is, without warranty of any kind, express or implied. If we are determined to have any liability to you, you agree our aggregate liability will be limited in all cases to one hundred dollars (US$100.)

Forward Looking Statements

Presentations at INBOUND 2020 may include certain “forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements concerning our position to execute on our growth strategy in the mid-market, and our ability to expand our leadership position and market opportunity for our inbound platform. These forward-looking statements include, but are not limited to, plans, objectives, expectations and intentions and other statements that may not be historical facts and statements identified by words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates" or words of similar meaning.

These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Although we believe that our plans, intentions, expectations, strategies and prospects as reflected in or suggested by those forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved.

Furthermore, actual results may differ materially from those described in the forward-looking statements and will be affected by a variety of risks and factors that are beyond our control including, without limitation, our history of losses; our ability to retain existing customers and add new customers; the continued growth of the market for an inbound platform; our ability to differentiate our platform from competing products and technologies; our ability to manage our growth effectively to maintain our high level of service; our ability to maintain and expand relationships with our marketing agency partners; our ability to successfully recruit and retain highly-qualified personnel; the price volatility of our common stock; and other risks set forth under the caption "Risk Factors" in our most recent Quarterly Report on Form 10-Q (or the most recent Annual Report on Form 10-K, if it’s more recent than the latest Form 10-Q), and our other SEC filings. We assume no obligation to update any forward-looking statements contained in this document as a result of new information, future events or otherwise.

These Terms

Please be aware that we may update and change any part or all of these Terms and Conditions at any time without notifying you first. If we update or change these Terms and Conditions, the updated Terms and Conditions will be posted at http://legal.inbound.com/inbound-2020 (or other website we designate). The updated terms will become effective and binding on the next business day after they are posted. When we change these terms, the "Last Modified" date above will be updated to reflect the date of the most recent version. We encourage you to review these terms periodically. If you don’t agree to these terms, then you shouldn’t register for INBOUND 2020.

That’s that! Now, let’s get out there and have some fun!